Privacy policy
Last updated: February 15, 2026
This Privacy Policy explains how Glompi ("we," "us," "our") collects, uses, and shares your personal information when you visit, use our services, make a purchase from Glompi.com (the "Site"), or communicate with us about the Site (collectively referred to as the "Services").
Please review this Privacy Policy carefully. By using our Services, you agree to the collection and use of your information as described herein.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date accordingly.
2. Personal Information We Collect
To provide the Services, we collect personal information from several sources:
- Information We Collect Directly From You: Contact details (name, address, phone number, email), order details (billing/shipping addresses, payment confirmation), and customer support communications.
- Usage Information We Collect: We automatically collect "Usage Data" through cookies and pixels, including device information, browser type, IP address, and how you interact with our Site.
- Information from Third Parties: We receive data from service providers like Shopify and our payment processors who handle encrypted payment details to fulfill your orders.
3. How We Use Your Personal Information
- Providing Products and Services: Fulfilling orders, processing payments, arranging shipping, and managing returns.
- Marketing and Advertising: Sending promotional communications and displaying relevant ads.
- Security and Fraud Prevention: Detecting and addressing potential fraud or security threats. We use SSL (Secure Sockets Layer) technology to ensure your data is encrypted and protected during transmission.
- Customer Support: Responding to inquiries and improving our overall service.
4. Cookies
We use cookies to power our store through Shopify. Cookies help us remember your preferences and optimize your experience. You can adjust your browser settings to reject cookies, though some features of our Site may become unavailable. For details on Shopify's cookies, visit: https://www.shopify.com/legal/cookies.
5. Sharing Your Personal Information
We share your information with trusted third parties to operate our business:
- Shopify: Our e-commerce platform.
- Payment Processors: To securely handle credit card and payment data.
- Fulfillment Partners: To ship and deliver your products.
- Marketing Partners: To deliver relevant advertising.
6. Targeted Advertising & Opt-Outs
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the links below:
- Google Ads: https://www.google.com/settings/ads/anonymous
- Facebook: https://www.facebook.com/settings/?tab=ads
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: http://optout.aboutads.info/
7. Protecting and Retaining Your Information
We implement industry-standard security measures, including SSL encryption, to protect your personal data. However, no method of transmission over the internet is 100% secure. We retain your personal information only as long as necessary to manage your account, provide our services, or comply with legal obligations.
8. Your Rights
Depending on your location (such as the EU/EEA or California), you may have rights including:
- Right to Access/Know: Request a copy of the data we hold about you.
- Right to Delete: Request that we delete your personal information.
- Right to Correct: Request that we fix inaccurate data.
- Right to Opt-Out: Manage your communication preferences or opt out of "sharing" data for advertising.
9. Children's Data
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Do Not Track
Please note that we do not alter our Site’s data collection practices when we see a “Do Not Track” signal from your browser.
Contact Information
- Store Name: Glompi
- Address: 2435 Fillmore Street, Hollywood, FL 33020, United States
- Email: hello@glompi.com
- Phone: +18147313799
- Customer Service Hours: Monday to Saturday: 9:00 AM - 5:00 PM (EST)
We aim to respond to all email inquiries within 24 hours (Mon-Sat). Messages sent over the weekend will be answered on Monday.